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At Hamperly, we value your trust and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information, in compliance with Singapore’s Personal Data Protection Act.
What Information We Collect
We collect various types of information, including:
- Registration info (e.g., email, contact details, name)
- Transaction info (e.g., order details, recipient info, payment records)
- Communication records (e.g., messages, live chat, email correspondence)
- Newsletter subscriptions and survey responses
- Usage data (e.g., IP address, browser type, cookies, device info)
We gather data when you
We collect various types of information, including:
- Create an account or order hampers on our website
- Contact us or participate in surveys, promotions, or contests
- Use our website, including through cookies and analytics tools like Google Analytics
- Interact with us on social media platforms
Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance user experience and website functionality
- Analyze website traffic and user behavior
- Provide personalized content and advertising
- You can manage cookie preferences through your browser settings.
How We Use Your Information
- Process orders and provide services
- For internal record-keeping, analytics, and reporting
- Send promotional offers, updates, and newsletters (opt-out anytime)
- Improve our services, user experience, and website functionality
- Comply with legal obligations and protect our rights
Sharing Your Information
We don’t share personal data with third parties without consent, except:
- With service providers (e.g., payment processors like PayPal, Stripe)
- As required by law, court order, or government regulation
- To protect our rights, safety, or property
Data Retention
We retain your data for as long as necessary to fulfill the purpose for which it was collected or permitted by law. This may include retaining data for:
- Order fulfillment and customer support
- Compliance with legal obligations
- Analytics and improvement of our services
Controlling Your Info
You can:
Update or delete your account info
Manage subscription and notification settings
Request access, correction, or deletion of your data by emailing info@hamperly.com
Changes to This Policy
We may update this policy; check back regularly for changes. By using our site, you agree to our data practices in accordance with Singapore’s Personal Data Protection Act.
